Frequently Asked Questions
Please read our FAQ before sending us a message.
Shipping or delivery charges will depend on the destination, and will be included in Shipping Cart. Often, some products are labelled as free shipping. Products that are vintage and hand-made with precision take some time to reach the customer because they need to be handled with care for full satisfaction.
Currently, our website only accepts payments through PayPal.
We appreciate our customers and ask them to be patient as delivery time can depend on destination. However, if your delivery is taking longer than expected feel free to contact us at our customer service that is available to you 24/7.
Yes. All your email addresses and every detail you provide us is protected as listed in our policies. Furthermore, House Artware has SSL certificate.
After ordering we will issue the order of shipping for the requested item, providing we received the payment.
Yes. The invoice for the product you ordered will be issued and emailed to you.